Wedding Day Girl’s
Frequently Asked Questions
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We already have an onsite coordinator, venue coordinator, or catering manager, do we still need you?
The very short answer is yes. All of these positions have different functions. Here is another short version of our job descriptions:
Onsite/Venue Coordinator - This person is responsible for the venue. If you have any problems on the property where you are getting married such as the lights need turned up, a door needs unlocked, there needs to be more paper towels in the bathroom, maybe they are responsible for running food and beverage, showing a vendor where outlets are located. This person is NOT responsible for reviewing your vendor contracts, finalizing your timeline with all of your vendors, making sure vendors bring what they have been contracted to bring or if it looks "good", fixing things that may go wrong with a vendor you have hired, etc. They often might even be selling the property during the day and you won't see them very often.
Catering Manager - This person is responsible for food and beverage and their staff related to. They might handle bringing their rentals, but they aren't responsible for running your wedding day in any other way except for food and beverage.
Wedding Coordinator - We are responsible for EVERYTHING. Making sure the venue coordinator executes their job and their property according to your contract, making sure food and beverage and their staff are doing what they are contracted to do, managing family and guest experience, making sure the couple feels 100% from the beginning to end, and handling all the details and logistics with EVERYONE involved leading up to the day until the very end of the night. We make sure your day goes exactly how you need it to go. We are your liaison and our primary job is to represent you, we have your BEST interest in mind, not the venues or the food, so we have the ability to be the bad guy for you when we need to be to execute your perfect day!
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What makes your company different than other planners?
We focus on day of wedding related events - like day-of coordination, wedding party concierge, wedding decoration setup, and for clients needing a designer ONLY we do that too. Our service is purely to execute a seamless day. With that said, our background is in FULL PLANNING & DESIGN - we have planned, designed and coordinated some of the most gorgeous weddings you likely have pinned in your Pinterest folders, but when Amina decided to downsize her business and sell her full planning company, she wanted to focus on WELL executed Day of Coordination because she saw a real need for that and a lack of attention from planners neglecting these types of events and not a lot of experienced Day of Coordinators who knew how to execute when it really mattered.
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What does it mean to not have full planning clients?
NO distractions, we aren't bogged down with big full planning events. We aren't communicating about food tastings and setting up your engagement sessions or negotiating your DJ contract. We are primarily here to focus on bringing all of those things together and delivering your perfect day with well oiled systems that have been used on some of Amina's million dollar events.
You get what you pay for in the wedding industry - with our company - you are getting MORE than just a Day of Coordinator and we can say that with confidence.
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Do you setup my decor with the Day of Coordination Package or Wedding Styling Package?
Day of Coordination is ALL inclusive. We are there to setup everything and make it look the way you intended, plus more. We have design experience as well, so you are getting more than what you pay for when it comes to the design element of your wedding if anything needs to be adjusted with what you originally planned for whatever reason.
Wedding Styling does not include decor setup or cleanup. We recommend you either add Day of Coordination to accompany it, or that you add Wedding Decoration Setup Services so we can manage the vision we have designed for you on wedding day.
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How many weddings have you done?
We average around 40 per year ++ for the last 20 years..
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This is a frequently asked question?
When you decide to contract with us, we request your legal first and last names and we will draft an agreement to you within 24 hours. It will be delivered electronically through our personal client portal.
For Day of, Elopements, Micro Weddings, or Styling: We require 50% payment to secure the date and the remainder is due the month of your wedding.
For Wedding Decoration Setup: In order for us to secure your date, we require payment in full at time of signing.
We accept Zelle, Personal Check, Cash or Credit Card, Venmo.
We will send you a reminder when payments are due via our client portal system.
After or payment is received, you will get access to our client portal to plan your wedding. You will have access to a Wedding Checklist, Guest List Checklist, Design Studio, Timeline Checklist, Budget Form, and special notes & tips from us.
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Are your prices negotiable?
We work with every budget to find a package that would work best for you.
Something to keep in mind: Our Day-of Coordinator package is much more comprehensive then most other coordinator's packages. We would say it’s like comparing apples to oranges in a lot of ways. In our industry, you get every bit of what you pay for. The director is the most important role in a film, you want someone who is experienced to make your wedding go off without any issues.
Other ways to reduce cost - some of our clients may not need us to be there the entire duration of the event, so our Little Coordination event works great.
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Can you setup or take down my tables and chairs?
Because it is labor intensive to move tables and chairs, we do not do this job because we don’t have the strength or staffing to do so. However, if it is a small amount of chairs (under 30) we are happy to assist with this. We have been known to move tables and chairs, but it is in relation to making sure things look aesthetically pleasing as opposed to a full setup.
We do know people that can do this job, let us know if you are interested in learning more.
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Can you help with vendor referrals?
All of our clients get a list that we are regularly adding and removing vendors. You will receive this at the onset in the client portal. However, if you are looking for a list of vendors that match your style, budget, and are available for your date, you can hire us hourly to give you a curated list of available vendors.
Clients also use our unlimited communication to ask about vendors to make sure they are a good fit for them before hiring or reaching out. We are here for that.
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How many planners will be at my wedding, and does it cost more to bring more staff?
We never charge for additional staffing. We make the decision of how many staff we will need to execute your wedding. If we need more than 2 people, we will bring staff to assist us to execute seamlessly.
Typically, once your ceremony begins, there is no need to have additional staff onsite from a coordinators perspective - because we are now executing flow of events. However if we have to flip a space from ceremony to dinner in a short period of time, we might need extra hands to help us.
We like to make sure you don’t have to pay for additional coordinator meals if you don’t have to.
No matter the case - you will never be charged for our additional staffing fees we need to help deliver your wedding!
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When do you arrive at my wedding?
If you are a Day of Client, we coordinate our arrival based on when your rentals or other vendors begin arriving. We also tabulate our arrival based on how much inventory that you have and how much work we need to do on wedding day. On average, we are onsite for 8-12 hours or more depending.
For us, we don't want to scramble to get things done, so if we need to show up earlier and have extra time to get things done, that is where we lean.
If you are setup client or a little coordination client, it will depend when the earliest we can get onto property and begin to work the hours available to us. If you need additional hours based on your inventory, we will discuss it during our inventory call or meeting.
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What is your Plan B/Rain Plan Experience?
Our rain plan experience is, don't put that out there, it WILL not rain on your wedding day :) Now... in the event that it does, we will discuss with you in advance what your intentions are. We want to make sure you are prepared so we aren't scrambling, but we also don't want you to spend money on your Plan B if you don't NEED to.
We have been in the business long enough to know that preparation is key, but saving you money is also key, and tents can be expensive. We also want to make sure we can execute the dream day for you - first and foremost. We work with our database of vendors to assure a seamless experience IF it rains, is windy, or there is other unique weather.
We also are experienced in reading the rain. So we are able to look at the doppler radar and watch how the rain is moving if your day has rain. We will spend the entire day giving you informed updates on the rain so we can make the best decision for you on wedding day.
We also will come prepared on our end to do what we need to do to make sure your guest experience is as DRY as possible.
We want you to feel confident in the decision being made, we will NEVER call it without your approval. It's your day, we are there to make sure it's perfect.
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What is your cancellation policy?
Ideally, we would love to accommodate you moving your date to a future date. And by the way, we travel :)
What is important for you to understand, is when you book with us, we hold your date - it's yours ONLY, so your money is accounted toward our income for the year as well. If we lose you as a client entirely, that would be hard on us financially too.
At the end of the day, we are reasonable people, we want to make it right. So let's chat about it.
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How many weddings do you take per day?
Your coordinator will ONLY take one wedding per day. It’s impossible for us to take more than that.
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How do we get ahold of you and do you charge extra for additional time to talk?
Communication is important to a well executed day. We do not, and have NEVER, limited communication with our clients. We communicate via email, phone, or text. We normally respond within minutes or same day. If you message us on the weekend and we are busy with events, you might not hear from us until Monday.
With regard to needing advice outside of your package - like design, review of a contract, vendor referral: our company believes anything under 15 minutes or an email is fair game. Anything over 15 minutes of call time is considered a consultation and we charge for time.
The most important thing to us is getting to know you - so the more you can include us in your planning, the better your day will be!
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How far in advance should I book you?
We will start opening up our calendar for weddings 1.5 years away from the wedding date, so with that said, our weddings book fast. Please inquire to be sure we are available for your date as soon as you can.
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What if you get sick or there is an emergency?
In the event we are sick or there is an emergency, we will send one of our team to replace us. We want you to feel confident that we have a coordinator on-call to replace us in the event something happens that prohibits us from celebrating with you.
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Will you attend my rehearsal?
If you have a Day of package, or you have hired us hourly to assist with rehearsal, we will 100% attend.
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What areas do you serve?
We are in Austin, TX. However we service the areas outside of the Austin area up to 25 miles. If you are over 25 miles, there is a small travel fee of $1 per mile added onto the rate.
If you want to fly us to a different city or somewhere that would require overnight stay, we ask that you pay for our airfare/mileage, our stay, and 3x meals, but we don't upcharge for our service.
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What do you wear to weddings?
We are stylish gals, however, we know we are attending a wedding, so we dress conservatively and inconspicuously as possible.
We don't need your guests to notice us and we certainly don't want to make it difficult for a photographer to be able to remove us from a photograph.
A typical outfit would be - dress top, black dress pants, possibly a black blazer and nice/clean flat shoes.